betjli Privacy Policy

1 Introduction

This Privacy Policy ("Policy") describes how betjli ("betjli", "we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals ("you", "your", "Player", "User") who access and use the betjli platform at betjli.club, including all associated subdomains and mobile-optimised pages.

betjli takes the privacy of its players seriously. This Policy is designed to be transparent about our data practices and to explain the rights you hold over your personal information. By registering an account on betjli, depositing funds, placing wagers, or otherwise using the betjli platform, you confirm that you have read and understood this Privacy Policy and consent to the data practices described herein.

This Privacy Policy should be read in conjunction with the betjli Terms & Conditions, available at betjli.club/terms-conditions, and the betjli Responsible Gaming Policy, available at betjli.club/responsible-gaming. Together, these three documents form the full regulatory and contractual framework governing your use of the betjli platform.

2 Who We Are

betjli operates betjli.club as an offshore online gaming and sports betting platform, primarily serving players in Bangladesh and other markets where offshore online gaming is accessible. betjli operates as a data controller in respect of the personal data collected through the betjli platform — meaning betjli determines the purposes and means of processing your personal data.

If you have any questions, concerns, or requests relating to the way betjli handles your personal data, you may contact the betjli Data Support team using the contact details provided in Section 15 of this Policy. betjli aims to respond to all data-related enquiries within 10 business days.

3 Data We Collect

betjli collects personal data in the following categories, each of which is described in further detail below:

3.1 Identity & Registration Data

When you register a betjli account, we collect your full legal name, date of birth, residential address, email address, and mobile phone number. This information is required to create and manage your account, verify your identity in line with Know Your Customer (KYC) obligations, and deliver core platform services.

3.2 Identity Verification Documents

To comply with standard offshore gaming platform KYC practice and to prevent fraud and underage gambling, betjli may request copies of identity documents such as a national ID card, passport, driving licence, or birth certificate. We may also request a proof-of-address document (such as a recent utility bill or bank statement) and proof of your payment method (such as a screenshot of your bKash or Nagad account showing your registered mobile number).

3.3 Financial & Transaction Data

betjli records all deposit transactions, withdrawal requests, bonus credits, wager amounts, and account balance movements associated with your betjli account. We collect the payment method type (e.g., bKash, Nagad, Rocket, Upay, Visa, Mastercard) and, where provided, masked payment account identifiers. betjli does not store full card numbers on its own servers — card payments are processed by our PCI-DSS compliant payment partners.

3.4 Gaming & Betting Activity Data

betjli records all bets placed, games played, game outcomes, session durations, and platform interaction data associated with your account. This data is used to operate the gaming services, resolve disputes, detect unusual or problematic gambling patterns, enforce wagering limits, and administer the Responsible Gaming programme.

3.5 Technical & Device Data

When you access betjli.club, we automatically collect technical data including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, and pages visited. This data is used for platform security, fraud prevention, and aggregate performance analytics.

3.6 Communications Data

betjli retains records of communications between you and the betjli support team, including live chat transcripts, emails, and any other written correspondence. This data is retained for quality assurance, dispute resolution, and regulatory compliance purposes.

4 How We Collect Data

betjli collects personal data through the following primary channels:

• Direct provision by you: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in promotions.
• Automated collection: Technical and device data collected automatically when you access betjli.club via standard web server logs and first-party analytics tools.
• Payment partners: Transaction confirmation data received from payment processors including bKash, Nagad, Rocket, Upay, Visa, and Mastercard when you make deposits or withdrawals.
• Identity verification partners: Where betjli uses third-party identity verification services to assist with KYC checks, those services may return data regarding the validity and authenticity of the documents you have submitted.
• Platform activity: Betting and gaming data generated as a natural consequence of your use of betjli's sports betting, live casino, slot, and other gaming products.

5 How We Use Your Data

betjli uses the personal data described in Section 3 for the following purposes:

• To create, operate, and maintain your betjli player account.
• To verify your identity and age in compliance with KYC requirements and to prevent underage gambling.
• To process deposit and withdrawal transactions in BDT via your chosen payment method.
• To administer bonuses, promotions, and loyalty programme benefits associated with your account.
• To detect, investigate, and prevent fraudulent activity, money laundering, multi-accounting, and other prohibited activities as described in the betjli Terms & Conditions.
• To operate the betjli Responsible Gaming programme, including monitoring for signs of problematic gambling behaviour and administering self-exclusion, deposit limits, and session reminders.
• To provide customer support and resolve account queries, disputes, and complaints.
• To send you service-related communications such as account confirmations, transaction receipts, and security alerts. betjli does not send unsolicited marketing communications unless you have explicitly opted in.
• To comply with applicable legal, regulatory, and contractual obligations.
• To improve the betjli platform by analysing aggregate, anonymised usage data and platform performance metrics.

6 Legal Basis for Processing

betjli processes your personal data on the following legal bases:

• Contract performance: Processing that is necessary to provide you with the betjli platform services you have requested when opening an account — including account management, transaction processing, and game provision.
• Consent: Where you have given explicit consent to a specific processing activity, such as opting in to receive promotional communications from betjli.
• Legitimate interests: Processing carried out in betjli's legitimate interests, including fraud prevention, platform security, responsible gaming monitoring, and aggregate analytics — where those interests are not overridden by your privacy rights.
• Legal obligation: Processing required to comply with applicable legal and regulatory requirements, including anti-money laundering checks, KYC verification, and retention obligations.

Where betjli relies on consent as its legal basis, you have the right to withdraw that consent at any time without affecting the lawfulness of processing that occurred prior to withdrawal. To withdraw consent, please contact [email protected].

7 Data Sharing & Third Parties

betjli does not sell your personal data. betjli shares personal data with third parties only in the following limited circumstances:

7.1 Payment Processors

To process your deposits and withdrawals, betjli shares necessary transaction data with payment service providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, and card payment processors. Each provider handles your data in accordance with their own privacy policies and applicable financial services regulations.

7.2 Identity Verification Partners

betjli may share identity document data with third-party KYC verification service providers for the purpose of confirming the authenticity of documents submitted during account verification. These partners are contractually bound to use your data solely for the stated verification purpose and to implement appropriate security measures.

7.3 Game Providers

betjli operates games provided by studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play a game from one of these providers, limited technical data (such as a session token and anonymised player identifier) may be shared with the relevant provider to facilitate gameplay. Your full personal details are not passed to game studios.

7.4 Legal & Regulatory Disclosure

betjli may disclose personal data to law enforcement agencies, regulatory bodies, or other authorities where required to do so by law, court order, or in connection with an investigation into fraud, money laundering, or other criminal activity. In such circumstances, betjli will disclose only the minimum data required to satisfy the legal obligation.

7.5 Business Transfers

In the event that betjli is involved in a merger, acquisition, or sale of all or part of its assets, personal data held about betjli players may be transferred to the acquiring entity as part of that transaction. betjli will provide notice of any such transfer and the privacy practices of the successor entity on betjli.club.

8 Data Retention

betjli retains personal data for as long as is necessary to fulfil the purposes set out in this Policy, to operate your betjli account, and to comply with applicable legal retention obligations. The following retention periods apply as a general guide:

• Account data: Retained for the lifetime of your active betjli account and for a minimum of 5 years following account closure, in line with standard offshore gaming platform compliance practice.
• KYC documentation: Retained for a minimum of 5 years from the date of submission or from the date of account closure, whichever is later.
• Transaction records: Retained for a minimum of 5 years from the date of the transaction.
• Support communications: Retained for 3 years from the date of the last communication in a support thread.
• Technical & device data: Retained in aggregated or anonymised form for platform analytics purposes; raw IP and device logs are retained for up to 12 months.

Following the expiry of the applicable retention period, betjli will securely delete or anonymise your personal data in a manner that prevents reconstruction of identifiable information.

9 Cookies & Tracking

betjli uses cookies and similar local storage technologies on betjli.club to operate the platform, maintain your session, and improve your experience. The following types of cookies are used:

• Strictly necessary cookies: These cookies are essential for the betjli platform to function. They include session cookies that keep you logged in during your visit and security tokens that protect against cross-site request forgery (CSRF). These cookies cannot be disabled.
• Functional cookies: These cookies remember your preferences such as your chosen language setting, display preferences, and whether you have previously acknowledged platform notices. Disabling these cookies may affect the functionality of certain betjli features.
• Analytics cookies: betjli uses first-party analytics tools to collect aggregate, anonymised data about how players navigate betjli.club, which pages are visited most frequently, and where users encounter issues. This data does not identify individual players and is used solely to improve the betjli product.

betjli does not use third-party advertising cookies, social media tracking pixels, or cross-site behavioural tracking technologies on betjli.club. You can manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will prevent you from logging in to your betjli account.

10 Data Security

betjli implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS encryption applied to all pages of betjli.club and all data transmitted between your device and betjli's servers.
• Encrypted storage of sensitive account data including passwords (stored as salted cryptographic hashes, never in plain text) and KYC documentation.
• Role-based access controls limiting internal access to personal data to authorised personnel with a legitimate operational need.
• Regular internal security audits and access log reviews.
• Firewalls, intrusion detection systems, and DDoS mitigation tools protecting betjli's server infrastructure.
• Contractual security obligations imposed on all third-party data processors who handle betjli player data on betjli's behalf.

While betjli takes extensive measures to secure your personal data, no online platform can guarantee absolute security against all possible threats. betjli encourages all players to use strong, unique passwords for their betjli accounts and to report any suspected security incidents to [email protected] immediately.

11 Your Rights

Subject to applicable law, you hold the following rights in respect of the personal data betjli holds about you. To exercise any of these rights, contact the betjli Data Support team at [email protected] with the subject line "Data Rights Request".

• Right of access: You have the right to request a copy of the personal data betjli holds about you. betjli will provide this within 30 days of a valid request.
• Right to rectification: You have the right to request correction of personal data betjli holds about you that is inaccurate or incomplete.
• Right to erasure: You may request deletion of your personal data where betjli no longer has a legal or contractual basis for retaining it. Note that certain data may be retained beyond a deletion request where betjli has a legal retention obligation (see Section 8).
• Right to restrict processing: You may request that betjli restrict the processing of your personal data in certain circumstances, such as while a dispute about data accuracy is being resolved.
• Right to data portability: You may request that betjli provide your personal data in a structured, commonly used, machine-readable format where technically feasible.
• Right to withdraw consent: Where betjli processes your data based on your consent, you may withdraw that consent at any time without affecting prior processing.
• Right to object: You may object to betjli's processing of your personal data where that processing is based on legitimate interests, unless betjli can demonstrate compelling legitimate grounds that override your interests.

betjli will not discriminate against you for exercising any of the above rights. betjli will acknowledge your data rights request within 5 business days and will aim to fulfil it within 30 calendar days.

12 International Transfers

betjli operates as an offshore platform and its servers and data processing infrastructure may be located outside Bangladesh. By registering a betjli account and using the platform, you acknowledge that your personal data may be transferred to, stored in, and processed in jurisdictions outside Bangladesh where data protection laws may differ from those in your country of residence.

Where betjli transfers personal data to third-party processors located outside Bangladesh, betjli requires those processors to implement appropriate data protection safeguards, including contractual data processing agreements that establish the security and confidentiality obligations applicable to the transferred data.

13 Children's Privacy

The betjli platform is strictly for adults aged 18 and above. betjli does not knowingly collect personal data from any individual under the age of 18. If betjli discovers or is notified that a player under the age of 18 has registered an account, that account will be immediately suspended, all associated funds will be returned to the deposit source net of any bonuses, and all personal data associated with the account will be deleted as soon as practicable.

If you believe that a minor has registered a betjli account, please notify betjli immediately at [email protected] so that appropriate action can be taken without delay. betjli operates age verification checks at registration and KYC stage specifically to prevent underage access to the platform.

14 Changes to This Policy

betjli reserves the right to update or amend this Privacy Policy at any time. Where changes are material — for example, where betjli introduces a new category of data processing or a new third-party data sharing arrangement — betjli will provide advance notice via a prominent notice on betjli.club and, where reasonably practicable, by email to your registered account address.

The effective date and version number shown at the top of this Policy will be updated to reflect each revision. Your continued use of the betjli platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you should cease using the betjli platform and contact [email protected] to request account closure.

The most current version of this Privacy Policy is always available at betjli.club/privacy-policy.

15 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to betjli's handling of your personal data, please contact the betjli Data Support team using the details below. All data-related enquiries will be handled by a member of the betjli compliance team.

• Email: [email protected] (plain text — not a clickable link)
• Subject line for data requests: "Data Rights Request" or "Privacy Enquiry"
• Live Chat: Available 24/7 on every page of betjli.club
• Response time: Acknowledgement within 5 business days; full response within 30 calendar days.

betjli's support team serves players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar, and is equipped to handle all data rights requests in English.